Phone Orders / Customer Service
ASW Express
Phone: 1-800-995-6778
In North Carolina 1-919-878-5077
Monday-Friday 9am - 6pm est.
Saturday/Sunday Closed
Voice Mail / Website Ordering available 24 hours a day
PRIVACY POLICY
This privacy statement discloses the privacy practices for aswexpress.com (ASW). This web site wants to demonstrate its commitment to your privacy; it has agreed to disclose its information practices and its privacy.
If you feel that this company is not abiding by its posted privacy policy, you should contact Customer Service at 1-800-995-6778 by phone.
Information Collection and Use
ASW is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. ASW collects information from our users at several different points on our web site.
Order
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
Security
This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.
If you have any questions about the security at our web site, you can send send us an email.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
TYPOGRAPHICAL ERRORS
Art Supply Warehouse cannot be held responsible for typographical errors. Please call if something looks wrong or you have any questions.